Phone calls are limited due to skeletal staffing at our call centre, but we have many ways you can send your remittance instructions through:
• Log in to our Online Remittance System
• Send your instructions via email to send@forexworld.com.au
• For enquiries speak to us via WebChat
Service announcement
Updated: March 26, 2020
[Learn more]
Money Remittance
Forex offers a variety of convenient transaction types so you can send your money to your loved-ones fast.
LEARN MORE UPDATESONLINE REMITTANCE
COVID-19 BANKING ADVISORIES
Updated: March 26, 2020 − We support the call of the government in preventing the spread of COVID-19. We would also like to inform you that our OPERATIONS ARE ON-GOING
LEARN MOREForex World is now ARCPA Certified!
Forex World is proud to be a Certified Member of the Australian Remittance and Currency Providers Association.
LEARN MOREForex World Australia
Leader in Cargo and Remittance Services to the Philippines
We have been sending your cargo 'balikbayan boxes' to the Philippines since 1997, and now offering a wider range of services from money remittance to travel needs and many more! We are proud to be of service to majority of Filipinos and their friends in Australia every year by helping bridge the gap between them and their loved ones in the Philippines. We are driven to provide you with the most reliable service available you can trust.
Why choose Forex?
We never compromise quality and security
Secure Remittance
With robust proprietary remittance program and systems in place which incorporate customer verification and screening (which are used by Global Banks) to ensure highest level of compliance is met as our obligation under the AML/CTF Act. Partnered with the biggest banks in the Philippines who are regulated by the AMLC to facilitate our customers transactions and distribute funds to their loved ones.
Secure Cargo
Forex World do not compromise on quality and security. It is our lifeline and main point of difference against our competitors.
Established for Years
Family owned and operated for over 17 years. Proven to be the most trusted and reliable Cargo and Remittance service to the Philippines.
Trustworthy
Trust is the hardest yet the most rewarding bonds any business can gain from a customer. We also understand that if it not taken care of, can easily be broken which is why it is our sole focus to remain transparent during any interactions with current and prospective customers. This is why many of our customers over time have become more like family.
Testimonials
Hi Forex World, I would just like to thank your staff for the prompt and efficient dispatch of my 4 balikbayan boxes; they arrived and got delivered in Manila on time and in excellent condition. Could you deliver 2 more regular boxes to my address please? I plan to dispatch them in the next 2 months… Mabuhay!
− W.L. NSW
Hello to everyone at Forex, My package arrived here in Manila yesterday, the highlight of my (and my daughter's!) day. Everything was intact and arrived in good condition. I just wanted to commend all of you for the excellent service and communication you kept with me during the entire transaction. I especially appreciated the email updates telling me which items had arrived. I've recommended Forex World to several people and I myself will be availing of your service sometime again this year.
− L. B. QLD
Hello to everyone at Forex, My package arrived here in Manila yesterday, the highlight of my (and my daughter's!) day. Everything was intact and arrived in good condition. I just wanted to commend all of you for the excellent service and communication you kept with me during the entire transaction. I especially appreciated the email updates telling me which items had arrived. I've recommended Forex World to several people and I myself will be availing of your service sometime again this year.
− L. B. QLD
Just a comment on your service. I really like this whole process of yours. So efficient and less time consuming compared to a company who I was using for at least a good 2 years. From now on, I will only be sending money through your establishment and I will recommend this to all my friends here in Canberra. Good job!
− R C - Canberra
I do know you have a very good reputation, so I thank you for your company’s integrity and am happy to do business with you.
− HJ
We want to thank you for being so precise and so fast in your service. We have been very impressed with your faultless and delivery and reception of our goods. We will be happy to contact you in the future for any remittance so as to again be pleasantly surprised by the superior performance of FOREX.
− AL
We have used FOREX for shipping boxes from Australia to the Philippines before, and have been very happy with the service
− LK
Ah! Thank you FOREX!
− AR
I just want to say thank you for your excellent customer service. Those urgent money transfer I requested to be processed was received on the same day….thanks.
− CC
I would like to thank FOREX Australia people for excellent services they rendered to me for years while I was in Australia. I recommended them to my friends & acquaintances. I was very satisfied with the way they treated me, they’re very professional & at the same time they’re like family. More power!!!!
− TC
Wonderful quick and reliable service. FOREX you're the best and also the people working with you Enrique they’re very helpful and accommodating
− VH
Wonderful quick and reliable service. FOREX you’re the best and also the people working with you Enrique they’re very helpful and accommodating
− VH
At last I have found a service I can depend on! I have tried many of your competitors in the past for both sending boxes and transferring money and have been dissatisfied every time. A friend recommended FOREX to me and I must say I’ll never use another company again. You have exceeded my expectations. Thank You!
− NG
I am very impressed with your services, particularly with regards remittance transfers and boxes. I sent a Premium boxes to my wife in Digos City, Mindanao, and it arrived in a little over 5 weeks. I am very grateful that they arrived in very good condition, undamaged and had been delivered by very professional people. I will be sending more Forex Premium boxes to wife again soon
− A S. NSW
Forex World is the best money transfer company! Hi Forex Thank you very much for your prompt and precise handling of our money transfer, as usually, really. But impressed with the approximate one hour it took for the money to arrive in my account. Keep up the good work! Kind regards
− A.Lee
Hi I would like to thank Forex for getting my wife's box to Manila in time for a family wedding. Sydney office did not forget us and kept us informed of the box's progress throughout. The box was for a wedding and is now on its way to the province. Thank you very much for your prompt and precise handling of our money transfer, as usually, really.
− N. Chapman NSW
Dear Forexworld Team, Thank you for your efforts in getting our package to the desired destination. Though it took longer than usual, given the circumstances with the typhoons we are very happy with the excellent service provided by your team.
− G & R Thompson
My box was shipped on Dec 14 and arrived in Mahaplag . Leyte on Jan 15th.. Now THAT is what I call service and considering it was trnsaported over the Xmas period.. Many thanks for a fine service...
− R. McDonald. NSW, Australia
I love your money transfer service, fast and accurate. Love the encouragement word in your daily quotes too. Overall fantastic!!!
− E.D. Australia
Thank you very much for the smooth and precise transaction of the pesos remittance. Every time I am surprised on how easily and rewarding is doing business with Forexworld, comparing with other companies on previous years that took them days instead of hours as you, to receive money from Australia. Now I am glad to use Forexworld and I wish I discovered about you earlier but now I can't thank you enough for your automatic and professional work being so fast and so cheap too! God bless!
− A.Lee
Package arrived today. Very impressed with your service and will recommend to all my friends here.
− J. Dowd
I can rely on Forex and this is the reason why I keep using Forex for my sea freight boxes, as I can track my boxes it is really very important to me that it will reach my family and delivered the way I want it. MERRY AND SAFE CHRISTMAS PROPSEROUS NEW YEAR TO ALL,
− E. Bailey
Just a short note of thanks, my box arrived yesterday after the Manila team sent me a text informing me of its delivery. Thoroughly happy with the service. Have a great day
− T. O'Callaghan
Our family got there box in Davao just before Christmas. Thank you for your great service, it made there xmas a very happy one. Thanks Forex you’re the best. happy new year
− G. and S. Seps
Thank you for picking up my Forex box. you have such a good, reliable and courteous people. Please extend my great appreciation to his/your service.
− M. Mara
I just want to convey my appreciation for a very impressive customer service of your staff. First of all, I have called your office to schedule a D2D pick up last week, spoke to a lady (I wish I didn't forget her name) who was so accommodating and flexible to organize a time beyond your normal working hours. Secondly, on the day of the pick-up something urgent came up from work so I called your office once again to inform that I won't be able to be home by 5:30 so I don't mind rescheduling it for another week. I was so surprised that again she said that she will try her best to get someone to come to my place at a later time instead. Lastly, the young man who came to my place was so polite and patient even after the fact that he had to wait for me when he could have been home himself or out with friends since its a friday night. You guys have gone way above and beyond my expectations and will look forward to do business with your company again. Thanks again and keep up the good work. Cheers, G. Arimado NSW
− G. Arimado
We have been using Forex ever since you guys started and we are very pleased with the services.Although there's a lot of competitions out there offering lower charges but our loyalty is always with you guys.Keep up the good work!!!
− Arrogante family (Kogarah)
FOREX, I used your service to send a box to Santa Rosa, Laguna, Philippines and have found your service to be of high standard. I heard about your company by word of mouth and from begining till end, your service has been stress and hassel free. From the first enquiry with the gentleman in the loading dock area, whom was friendly and very helpful, to the delivery to the Philippines, that was on time and delievered in good condition and was there when was stated by FOREX. The service that was provided by FOREX was such a good experance. And for someone whom this was the first time to send something to the Philippines, the service was so good and will be sreading the word about the great experance i had with FOREX. Again, thank you for the delivery and when i have anything to do with the Philippines again, if i need to get plane tickets, send money or to send another box, I will be using FOREX Australia.
− A. O'Connor
This is my first-time here in perth aus. Firstly, i had a problem to send a remittance to my wife thru bank-to bank.,and a double charging here and there.
Luckily i had a workmate informed me that forex is great and reliable so i try to joined this group. Its great , the customer service reps are awesome.
tnx a lot..
cheers
− Joelbale
The box arrived to my relatives in Eastern Samar and I thank Forex for your fast and good service. Either money or box it really gets there on time. You are the best around and I definitely shall continue doing business with your company. Much appreciated.
− E. Hollis
I have been using forex for the last few years, for everything from my new 50" plasma, to my old tool set i wanted to use in the province, even a washing machine.
Awsome service!
− P. Irvin
We have been using Forexworld and Cebuana L'Huillier for 18mths - two years. The service is phenomenal both at the Australian end and at Pelenke Office. The absolute best service I have ever encountered , please do not change your company philosophy.
Go Forexworld and Happy Christmas and Happy New Year to ALL..
− Simon Judy
I've been using forexworld to transfer funds to PI for almost a year now and they are reliable. Money Transfer only takes few minutes to get to my family in PI. Their friendly staff are willing to assist your need. Thanking you all for your great work. Looking forward for a successful and continuing business in 2012. Cheers.
− Rosman, Sunsuper TVC Model 2011
My wife and myself have been using this facility for more than 3 years now --- cheap and excellent way of transferring money from Sydney to our home towns in Cebu & Leyte Philippines.
− Reynaldo
very reliable,fast delivery.and track the parcel movement.Keep up the good work will used again next time.
− odie
We missed the cut-off for Xmas delivery, but you guys got it there anyway! Very happy family in the Phils, and a really big thank you from us. God Bless
− M Beard
My first Parcel was successfull delivery to my Family . Happy . Parcell not being open good one. They said delivery Guy was very Friendly and helpfull. It was first pick on the last of 19th October 2011. And they received on the first week of December . I'm happy with this kind of service.
− N. O'Connell
Thank you for being so prompt in anwering emails and inquiries. Well done.
− Marife
Sa mga staff ng FOREX, maraming maraming salamat sa inyo, panatag ang aking kalooban pag nag papadala ng pera sa aking pamilya. Naibsan ang aking paghihirap, pag alala at kalungkutan sa aking pamilya."forex is a worries-free to all hard-working Pilipino anywhere in abroad."
− Joelbale
thank you forex,parcel arrived safety and complete no damage..happy for it:)till next time..good service:)
− Belinda Douglas
Hello to the Forex Team My cousin, has acknowledged receipt of the above transaction with no problems whatsoever and would like to thank the Forex team for a great service. Sending money to the Philippines has never been made easier. Thank you for your reliable, efficient, fast & professional service. I will definitely utilise your service over and over again. I will highly recommend.
− C. Kerkhof
Thank you Forex for keeping my box safe as it reached our house. My family is very pleased, so am I. You're the best!
− Margot Stacy
Hassle-free and friendly staffs. Thank you Forex for serving us...more power and God bless.
− Joyce M.
I just wanted to say a big thank you to the forex travel department especially to Pauline for taking care of my quick and hassle free last minute bookings through you guys. I will definitely recommend you guys to others and will use your forex travel again in the near future. Thank You once again. :))
− Carol P
Very good. Sa dami ng mahuhulugan ng pera, sa Forex kame. Yung mga kasamahan ko kasi sa Forex nagpapadala,... mababa ang fee di tulad sa iba ang laki tsaka mataas din ang rate. Nagpadala din ako ng box sa agent nyo dito sa Tamworth, sana magkaroon din kayo ng box from Philippines to Australia
− R. S. KAQUILALA
That's good. 4.5/5 ang rate ko kasi mabilis yung sservice, very accurate. Sa ngayon wala pa naman problema, ok naman ang padala ko. Any suggestions wala pa, mag-oobserve muna ko. Gagamitin ko pa rin ang Forex and narecommend ko na rin. Kaming lahat dito na mga kasamahan ko sa trabaho sa Forex din nagpapadala.
− J. Daliva
5/5 ang bigay ko kasi maganda ang service. Yung website nyo maganda rin at madali intindihin ang mga instructions; straight-forward. Ok ang response nyo dahil tumatawag kayo at the same time nagsesend din ng email. Maganda ang customer service nyo. As of now siguro maisuggest ko lang is sana makapagdagdag kayo ng account since nawala yung ANZ, dahil limited lang yung bank account nyo, so yun pa lang naman, hopefully magkaroon pa kayo ng ibang account. Ok din ang box nyo maganda din ang service, nagpadala ako ng box last year. Most likely yes i will use Forex again and irerecommend ko din kayo
− O. Arriola
I've known Forexworld many years ago and keep on patronizing the services offered with love to all filipino's who keep on sharing blessings to their families and love ones all over the world.... excellent service!!!! I appreciated how durable are the boxes that could hold the heaviest stuff inside and would be able to send it no matter it weights so much as long as it would be packed properly & not over pack. Just wondering, aside from 2 diff. sizes offered, is it possible to ask if you could provide a tv size boxes like 32", 40" or even around 50" as you have notice now a days most of our tv's are getting bigger in size, it will be more appreciated so we can send old tv's, frames or what so ever electronic stuff that would be shared to our families back home..
− Flor A.
Excellent service from the first email enquiry to the delivery of the boxes to my home and then pick-up and delivery to Cagayan de Oro. Every email was replied to promptly and my goods arrived complete and undamaged. Highly recommended service and delivery.
− Chris V
Thank you Forex for your 15th anniversary promo, received my 5pcs. beautiful mugs( co'z I sending 5boxes)...Hubby and I using it at work.
− JOYCE M.
I have been with Fore for many years now and have no complaints with their Money Remittance services. Last week, I tried for the first time their Food Delivery Services. It was great! The food was ready as scheduled when I ordered. My family was happy! I have recommended this service to my friends. Hopefully, Forex can tie up with more food chains to offer us more choices.
− G. Campanilla
Basta kahon door to door para sa mga love ones natin sa Pilipinas...maaasahan at matibay na serbisio FOREX walang katapat... Mabuhay FOREX... LOVE your service guys sana di masisira ang pangalan niyo.. Thanks FOREX!!
− A.Lehmann
Thank you so much for your clear and fast replies and for your words of considerations as your long standing customer! During the years I learnt to value Forex World's reliability as something very precious because so rare in this world. I am following your instructions to easily teach money transfer to my in-laws. Please continue your good and very appreciated work.
− A. Lee
great job forex .my 3 boxes arrived home (Laoag city, Ilocos norte) in just 4 1/2 weeks from the day it departs from sydney . fast and reliable! money remittance cant beat it very easy also to send money to phil.with cheap transaction fee and high rate.excellent service, till next time forex!thanks heaps
− julz_cairns
'Been living in Japan for 12 years before Australia and my workmate in Hilton hotel introduced me to Forex and been using the company for a long time. What else can I say, they've said everything! All i can say is i'm so happy that Forex Australia have the same warm and effecient service like Forex Japan Well done and keep up the good job!
− B. Mizusawa
Consistently excellent service. Thank you for the timely deliveries.
− W C Norris
Thank you Forex nakarating ng safe yung box ko! =) I hate to say this pero yung mommy ng boyfriend ko nagpadala sa DHL at nanakaaw yung IPAD! Buti sa Forex kahit isa walang nawawala. The best!
− Margot Stacy
Wow,I am so impressed for your being outstanding company, trusted and excellent.My box arrived on time to my family which makes me happy and my family aswell. I can rely on you forex, means your my fav balikbayan box now....The tracking of my box from the day they picked up until delivered to my love one's are all updated.Good job,well done and thank you so much.
− D.C.
Thank you so much for delivering my premium box today 26/11/12. was very happy your service. It arrived just only 6 weeks and a half. thank you again. cheers
− Jennifer
Fantastic service all throughout our years of patronage. Thank you, guys, you made our families back home very happy as well. Special thanks to Vic for patiently waiting ang picking up my boxes. Maligayang pasko sa inyong lahat.
− Maria H
Salamat ng marami forex..from pick up to delivered.mabilis at maaasahan.sa uulitin!!!!god bless
− s.budd
Thumbs up to the BEST money remittance service in the world. Thank you Forexworld AAA+++++
− RP
Very good service! Box was delivered ahead of schedule. Really liked the tracking history but would have been better if the links to the photos and acknowledgement receipt works.
− Maria
thanks guys my box was picked up in brissy on oct.11 and received by my relatives and friends on nov.23,a week earlier than i expected. they had their x'mas presents a month in advance
− alice a.
I have been using your service for 4 years now. You're always reliable with polite and friendly staffs. Keep up the excellent service everyone. Merry Christmas and a Happy New Year. Mabuhay!
− J. Estrada
me and sister been in forex for so many yrs and we don't have a problem i recommend forex to all my friend's in melbourne...thank you for a good service.......
− belinda
Absolutely you have an excellent service especially your customer friendly staffs.
− Nheri O.
i use forex to send boxes and money frequently, and am never disappointed by their excellent customer service and speed! they are always very friendly, and Wene who collects the box is lovely. thanks Forex!
− Pauline
Good day FOREX.... Thank you so much for your quick response in regards with my package to Manila. They received it just now.... Special mention to Miss Shiela, even Thank Yoü so much for attending much to my query. God bless you!!! Am so happy for what you did.. Cheers! More power to FOREXWORLD AUSTRALIA!!!
− Maria Lorilla
thanking you all for the fast and safe service and deliveries,,i didn't expect my furnitures and boxes delivered on time and even in advance i was thingking one week before our arrival in tarlac will be delivered but so quick and i definitely recommend your service to my relatives and friends. Again thanking you guys in forex specially Philip your staff in Sydney for his efficient and trustworthy service. marilyn
− marilyn diosay
I have been using Forex for over a year now to send money and boxes to my family in Cebu and would like to thank Forex and the wonderful staff for the excellent service you have provided us. My wife and family depend on the weekly cash card reload to live, and the process has never failed to deliver on time and without any problems. We will be continuing to use the service and have recommended it to our friends.
− A & A Barnet
I've been a Forexworld customer for many years and I always find everyone in this firm very courteous and very helpful. Money remittance and delivery service is exceptionally reliable and prompt. Your website has also improved considerably in which information and relevant details are much easier to find and user friendly than previous. Keep up the good work guys and I wish you all the very best in the future...
− Welma N.-Ros, Vic
Forex Team you are Excellent! I have been using your service since 2003 and never tried different Company because of your excellent service ,both Money Remittances and Balikbayan boxes I am proudly adverstising your excellency to all my friends all over the world. Keep it up and God bless you more MABUHAY!
− Helen B. Compton
Dearest Forex Team, Your service is absolutely incredible.. My box just been delivered and we all made them Happy. The recipient told your team that I am her daughter, they were very pleased and told me your team were very nice and kind. Thank you very much for the excellent job. Well done! Forex Team..I am telling all my friends about excellent of service both Balikbayan Boxes service and Money Remittances MABUHAY
− Helen
Hi,
I would like to recommend John Arnold Mendoza (support 22). You should be proud of his service, and I believe he is a great asset. Nevertheless, I am writing this letter to recommend him in order to show my appreciation.
Emailing is an example that takes a lot of time and effort especially on a busy company. However, often a distressed client like myself wanted to know if the money was sent, because it is for my mother's treatment. Therefore, calling or emailing would be appreciated, but I do understand once again that often emailing or calling is difficult due to lack of time. Although, through John's service I became confident that the money would be sent in a short amount of time, because he reassured me. He also emailed me, and has professionally handled this situation by telling me that the money had been sent. Therefore, he should be given a praise, because he made a professional effort.
Finally, I would like to say that the company should take care of employees like him. His tone of voice was professional, but at the same time he has an empathic and a confident voice. This suggests that he understands and he will do his best to meet my needs, and he did. I believe that meeting the needs of the client is greatly emphasised in this company. Although, in reality it is often forgotten, due to busyness at work. As a result, those people like John should be given a pat on the back, and this causes a chain of reaction. Everyone will be once again reminded that these values should be remembered and applied.
Once again thank you and I strongly recommend his service.
− R. Cauilan
ONE MORE--- AM HAPPY... TO TELL YOU/// THE FOREX DOOR TO DOOR DELIVERY IN MANILA IS VERY FAST. THEY RECEIVED THERE- ONLY A DAY AFTER I SENT THE MONEY HERE. THATS THE REASON WHY.... I,, RECOMMEND FOREX TO MY FRIENDS HERE-- EVEN FOR BOXES.
OK. TILL NEXT YEAR. HAVE A MERRY XMAS TO ALL THE STAFF OF FOREX. GOD BLESS YOU ALL& YOUR FAMILIES.
− ANNONYMOUS
Hi Team,
Thank you for the Xmas Greetings to us…
Let us thank you for the wonderful and safe carriage of our cartons throughout the year, from Deception Bay to, Virac, Cavinitan. Not one carton has been damaged in transit, and not one single article damaged, or broken A wonderful record, and we will be sending many more cartons after New Year.
Best Wishes to you all
− A. & V. W
This is the only company that i can trust. Thank you Forex for your excellent service. My box arrived on time and in good condition. Keep it up!
− C Risson
Hello, I would like to express my "thanks" for your great service. Your staff have been very helpful. Last Friday I was worried that the money I was sending will not be delivered on time due to its amount. But my family able to receive it without any problem. Your staff was very helpful and patient in assisting me. He provided all the instructions/information I needed. Thank you to all the staff who were able to process my request quickly.
− D. Salvador
My family and i were happy about your service to us ..another boxes (packaged) that i send was receive by my family in Manila safe and on time delivery . another thing the boxes is good i can tell it's really good safe to send to our family .. thank you very much FOREX WORLD STAFF And Family .. May you have more happy costumer to serve and satisfied of your service thank you very very much .. " God Bless Po to all of you " and advance " MERRY CHRISTMAS TO ALL FOREX STAFF GOD BLESS YOU ALL"
− E. Platsis
Thank you Forexworld we received our BB Box's in fairly good condition considering the distances they traveled to get to us here in the Philippines, good honest service, again thank you.
− Dustin
I just wanted to say thank you to Lorenz for helping me with my remittance in the past 2days. I've been a customer of Forex World for almost 5yrs(Forex Box) and this is my first time to use remittance with the company. He's good on following up and making sure that I'm on the right track. Lorenz showed enthusiasm and very keen in helping me over the phone which is a great help and makes things easier for me. Salamat! -D
− Diana
Just want to compliment FOREX on my money transfer today. Fantastic service and I will be informing my friends and associates.
− michael carr
Thank you so much Forex! Last Sunday, my four boxes arrived safely at Alabang to the delight of my loved ones. I'd like you to know it's not only one family that you and I make happy, there's at least 10 of them. Kindly pass on also to your Manila people my heartfelt gratitude. Keep up the good work Forex.
− C. HERRMAN
Been a client for years. Ang daling kausap ng lahat ng staff sa Forexworld. They answer in a professional but friendly approach. I always get direct to the point answers. I also had to personally go to their office once because of my box, but I was accommodated so well. When I had complaints, they get addressed in a few hours. My emails get replied to instantly. My boxes sent to the Philippines were all always whole, intact and sometimes arrived there ahead of time. I get updated clearly and timely of my transactions, be it with money or cargo. Im also happy with their competitive exchange rates.
− Sandra
Today Forex have shown that they do not only provide good service as part of their job but showed great understanding with their hearts. I really appreciate the team efforts specially today when i had a family emergency. Special mention to the follow up calls of support6 Honey for ensuring that my padala will reach my family today as they needed it urgently.
− K. Ibasco